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1 year ago in Management , Sustainable Tourism By Heena
How can Total Quality Management be integrated into sustainable tourism product development?
Tourism sustainability often focuses on impacts and governance.Quality management is less discussed in this context.I want to understand how TQM principles can support sustainable tourism products.
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By Deepa S Answered 10 months ago
From my experience in tourism management research, TQM aligns well with sustainable tourism when applied thoughtfully. I have seen TQM help operators improve consistency, reduce waste, and enhance visitor experiences while respecting local environments. I would recommend integrating sustainability indicators into quality metrics rather than treating them separately. When continuous improvement includes environmental and social criteria, TQM becomes a practical tool for developing tourism products that are both high-quality and sustainable.
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