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2 years ago in Likert Scale , Questionnaire , Questionnaire Design By Heena
How do I analyse irregular responses in 5 point Likert scale questionnaire?
While developing a questionnaire on 5 point Likert scale and conducting a pilot study I noticed a lot of responses were inconsistent. Like a respondent has indicated 'Strongly agree' on a positive item and on the 'reverse item (negative)' the respondent has indicated 'Disagree' instead of Strongly Disagree. Should I consider these responses valid or delete the responses or should I change the Likert scale to 3 points?
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